Contact
Questions about a product, an order, an invoice or a refund? Email us and we reply within 2 business days (Hong Kong time, UTC+8).
Email: [email protected]
Company: RUNCHENG ELECTRIC APPLIANCE LIMITED (潤成電器有限公司)
Address: Portion 1 of Unit No. 721A, 7/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong (香港九龍尖沙咀梳士巴利道3號星光行7樓721A室)
Company: RUNCHENG ELECTRIC APPLIANCE LIMITED (潤成電器有限公司)
Address: Portion 1 of Unit No. 721A, 7/F, Star House, No. 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong (香港九龍尖沙咀梳士巴利道3號星光行7樓721A室)
Pick a topic
Each button opens your own email app with a short template, so we have what we need in the first message. Nothing is sent until you press send. 点击下方按钮会打开你的邮件客户端并预填模板,你确认后才会发送。
Download problem · 下载问题Opens your email app with a ready templateFile won't open / looks wrong · 文件打不开Opens your email app with a ready templateRefund request · 退款申请Opens your email app with a ready templateInvoice with company details · 开具发票Opens your email app with a ready templateQuestion before buying · 售前咨询Opens your email app with a ready templateTeam licence or custom version · 团队授权/定制Opens your email app with a ready template
For order issues please include your order number and the email used at checkout. Many answers are already in the FAQ.
联系我们
产品、订单、发票或退款问题请发邮件至 [email protected],我们会在 2 个工作日内(香港时间)回复。订单问题请附上订单号和下单邮箱。常见问题见 FAQ。